I am happy paying a few quid a year for quality service.

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anthonym
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I am happy paying a few quid a year for quality service.

How about you?

Choose whatever service you care to think of.

Do you want cheap, loaded with self service, or do you want quality, peace of mind, immediate informed response and problem fixed? Or at the least the problem owned and followed to fix by the same person.

I own a Seven (a complex machine) and I like to enjoy the escape from the world of cheap. Away from interminable webpages of instructions. Hours of music on hold. I like it (the problem) fixed, now, with an infirmed, skilled friendly "no problem" smile. No "teams" that have to "escalate" if I take them "off script". As regards my car I like fixing it myself.

Am I alone? I don't think so.

Anthony

Golf Juliet Tango
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John Ruskin's maxim.

Stephen Hubbard

Democratic dissent is not disloyalty, it is a positive civic duty

Alan Reeves
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Anthony

i am sure there is a story in there waiting to get out but can’t quite do it

i feel you have a very specific you are trying to unleash but ......

i have a feeling this is a repeat

alan

anthonym
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I can't read your mind Alan. 

I don't think you are repeating yourself if that helps?

anthony

Derek Batty
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You’ve lost me again pal. 

Derek 

anthonym
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Probably because I wasn't talking to you, you're picking up fag ends Derek.

Anthony

Derek Batty
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If you want quality service try phoning sky with a fault on your system , spent at least hour plus today ,spoke to poss six machines not one human 

Derek 

Alan Reeves
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Sorry for being late responding

Is this nit reference to the Pink angels contract that is being reviewed by the management  

in a cost consideration exercise .

A

 

 

anthonym
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anthonym
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no.