Opticians - Great service

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7 wonders of th...
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Opticians - Great service

If anyone is looking for a good optician for 7 eyewear on the Herefordshire Worcestershire Shropshire border then try Jelly Opicians in Tenbury Wells. great service from Duncan for specific eyewear, custom tint, ballistic lens etc  Thumb Up 

He is also a petrol head too...

The_ASH
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Sounds good and rather different to the impersonal service I received at a large High St chain (who I... “should have gone to”) whose free eye test seemed to be based on the fact that i WAS going to buy some specs on the back of that offer but when the young girl optician detected that I wasn’t directly going to buy from them... adjusted my prescription away from optimal, after I told her that I wasn’t going to buy specs that day I heard her adjust it on the computer and was told “that’ll do”.

Smaller opticians do indeed offer a better more personalised service IMHO and have a reputation to uphold, to the big chains we are just cattle for herding.

Wish I lived closer 7WotW.

Englishmaninwales
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‘’......optician detected that I wasn’t directly going to buy from them... adjusted my prescription away from optimal, after I told her that I wasn’t going to buy specs that day I heard her adjust it on the computer and was told “that’ll do”.....’’

That would be professional mis-conduct. Report her to the UK General Optical Council.

Malcolm

The_ASH
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My feeling at the time was that they (the optician chain) would close ranks and I’d be the one made out to be in the wrong or that there was no case to be heard.

It has left me with a great feeling of distrust and questioning the honesty of this and other large chain optician businesses as they are of course in the business of selling as many pairs of glasses as possible, as often as possible, to a pretty much captive audience.

 

In hindsight the approach taken should have been to not resist at all to the optician, get handed off to the general staff, look at glasses, get the prescription, then say “thank you very much, you’ll think about it” and leave.

 

Derek Batty
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Lie through your teeth tell them you are going to buy. Then after test look at glasses then say you will go away and think and call back as you have an ergent appointment 

derek

DJ.
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Sounds great 7 wonders Smile Although he was bound to be good with that name!

Sorry to hear that The_ASH , that sounds inexcusable.

It is dangerous to generalise as always though.

I recently saw some flashes in my left eye at work. I called Specsavers in Eastbourne and the receptionist squeezed me in that afternoon. They were very busy, but I had a quite a long consultation with the optician, who then decided to put drops in my eye to dilate the pupil. 20 minutes later, I was having a photo of the retina, then back for the most thorough eye examination I have known. 

He had seen something he wasn't sure about, so went to get the most experienced practitioner who came and checked too. Fortunately, they decided I was ok. I was extremely impressed with the service. They were all very friendly, and when I went to the desk, there was no charge! I took them some biscuits the next day to say thanks.

I am a dentist and was dubious about large chains initially, but tried Specsavers after my local optician over charged me for a pair of glasses that looked like a chimp had tightened the screws.

Duncan

Derek Batty
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Hi Duncan no ref to you did not no that you were. A dentist 

never lie to your dentist as they can get there own back on you 

Derek

DJ.
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Only if you are one of their patients Derek, you should be safe up there on the Isle of Man!

Derek Batty
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I’m lucky Duncan been with same dentist for last 30 years from when he first came over here so no problems 

Derek

Frogman
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Not exactly about service levels but has anyone had laser surgery to correct one eye for reading?

I have excellent long vision but need to wear reading glasses, nothing terrible just +1.75 and I have heard of laser surgery to correct one eye for reading, apparently after a couple of weeks the brain works out what is going on and voila, great vision. I am thinking about doing a couple of weeks with a contact lens to see how I get on, but very interested to hear if anyone has any specific experience good or bad.

old gimmer
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Specsavers diagnosed that I had a heart condition 18 years ago(possibly life saving).   Specsavers diagnosed a macular hole in my left eye in Feb. Had surgery 3 weeks ago, total disaster (1 in 2500 chance), possibly end of vision in that eye.

Never purchased any glasses from Specsavers, always just asked for my prescription, good service with no problems.