Outsourcing public services

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Jonathan Kay
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Update on Capita and the cervical cancer screening programme.

Jonathan

PS: I spent much of my career working on screening programmes. This hurts.

StevehS3
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Whilst I am 100% totally against NHS healthcare being outsourced I don’t have the same view for councils. In our area (Derbyshire), I honestly don’t think they have any concept of efficiency or are able to undertake even the simplest of tasks economically. As for the management and policies, don’t even go there. You would think the cutbacks would force some improvements in working practices but nope, they just carry on regardless. DCC aren’t the only council like this either.

Jonathan Kay
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That's an interesting distinction. For local government there doesn't seem to be a lot of evaluation around, but from what I've found so far:

  1. Initial savings of 0 to 20% are found for things like roads and rubbish. But that doesn't take into account quality, cost of the outsourcing process or whether the reduction in costs is sustainable.
  2. Social care is completely different.

Jonathan

StevehS3
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Here is an example of what I mean. How much to operate a public toilet, bearing in mind they are [mostly] unheated, cold water only, run down, smelly little buildings? 

Answer, £18,000 a year so more than most people could run a centrally heated 4 bedroom family home with all the bills that go with it. Oh and they had a backlog of repairs due to underfunding!!!

“The District Council currently provides a total of 26 public conveniences on a discretionary basis at a cost of £467,000 per year”. 

At their meeting to shut them down, a room full of council attendees, most said nothing, nobody asks why so much. Went on for ages then the conclude they need to be closed. Great for the Peak District and all its businesses they don’t mind taking business rates from.

Jonathan Kay
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"SFO charges former Serco directors with fraud"

"The Serious Fraud Office has charged two individuals with fraud and false accounting in relation to its investigation into Serco’s electronic monitoring contract with the Ministry of Justice."

Jonathan

Jonathan Kay
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Jonathan Kay
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