VW (again) Biturbo diesel engine issues

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Rogercsr7
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VW (again) Biturbo diesel engine issues

I've been following with interest the forum thread about VW's emissions issues and the quandaries it creates. I, and a lot of other people, are experiencing a different problem with the company. This involves the biturbo diesel engine installed in the T5/6 Transporter (in my case a California camper). I thought it worthwhile posting this firstly, to alert people of the problem and, secondly, to see if others on the forum are experiencing similar problems.

Age and milage of effected vehicles varies, but in my case my van started to use excessive amounts of engine oil into the 4th year of ownership (end of warranty) at about 40,000 miles. Now, at over 5 years old and 60,000 miles it consumes 1 litre of oil every 400 miles. This is apparently due to the exhaust gases passing through and corroding the EGR, carrying harmful Al, Fe and Si particles back into the induction side of the engine and scoring the bores. Extended oil change intervals have exacerbated the issue.

Resolution of this issue involves a new engine, EGR, DPF and catalyst amounting to circa £10,000 expense. VW's contribution to this is "Tough!" Suffers of this issue include 850 owners on a specific Facebook site about the issue, new engines for the Norwegian ambulance (160) fleet and many reports from other Europian countries. Most tackle the issue with their dealer who offer varying "goodwill" gestures matched by VW Customer Services. Apart from the circulated official "fix"for the issue, there is no official recognition by VW that there is a problem. Late vehicles with the latest EGR are suppost to have resolved the issue, but time will tell.

Legal enquiries confirm that the contract is with the dealer, not the manufacturer, so it appears that we are, for the greater part, on our own with our own individual battles.

Jonathan Kay
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Private Message sent.

Jonathan

Martin J
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Ouch, that is not good news. Enough to put you off buying a diesel but there is no choice with a camper.

Having just had to have the DPF replaced on our 8 year old 80,000 mile Mondeo (£1200) diesels can be a big expense when they start to give trouble. 

I hope you get some goodwill from VW.

Rogercsr7
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Thanks for that Jonathan & Martin

Roger

AAR for N E Yorks

Paul McKenzie
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The problem is manufacturer pissing contests with 20,000 mile intervals between oil changes.  Any person with a IQ greater than 10 knows that this is not the way to treat a new engine...or even an old engine.  Dirty oil kills turbos and if you've got two it kills them at twice the cost. I've just booked my 335D in for its first oil and filter change at 7000 miles (and I think that's stretching it) , but the service indicator reckons I should leave it for another 12,000 miles....give me  a break!!!

Wrightpayne
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Paul,

All done to please the fleet managers. Our cars are dealer serviced annually and I always do an interim oil change incl filter. 20k miles between services is just wrong!

Ian

K7 VCT
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I agree with the too long oil changes, one a year or 10,000 miles max.

Mate of mine sold his T6 within 6 monthsvas oil was drunk weekly..... Turned out it was just that problem, he had a T4 and T5 with other problems, but not these.

Best thing ye did was bought a transit, as self employed carpenter, never been happier as no bills.

May not be as fast,cool,comfy, but keeps on going.

 

Orange is my new black

Ballistic orange 310s
Rogercsr7
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Manufacturers service program followed to the letter, including using main dealer. Counts for sweet f/a when the chips are down. In conversation with several groups in terms of "outing" the problem. Best thing to happen is loss of sales, its the only thing bean counters respond to.

Agree completely with the oil interval comments, feeling a little stupid having been caught out. 5 cars in the stable at present and I think the this VW is going to be the last diesel. Sticking to petrol from here on once this is sorted.

AAR for N E Yorks

DJ.
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Really sorry to hear of you expensive problem Frown

Most of my knowledge about reliability comes from the Saturday newspaper, the guy has been saying for some time that modern deisels get very expensive after 3 years and he's always on about oil change intervals being too long. His recommendation is if you want a reliable car buy petrol and Japanese.

There is a myth of German car reliability. We've had two Citroen Berlingos for the last 16 years and have broken down once. My brother-in-law drives BMWs (never more than 3 years old) and he broke down twice in one year in one of his.

It would seem to me that with a full service record with a main dealer that a new engine should not be required after four years. Maybe contact watchdog if there are so many affected by this.

Duncan

aerobod
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Over the past 25 years besides the Caterham, we have had a Honda, 2 Nissans, a Subaru, 5 BMWs and 2 VWs, all from new and on average keeping each for about 100,000km / 6 years. The Japanese vehicles were no more reliable than the BMWs, we only had a slightly unreliable 2003 VW, all other vehicles have never left us stranded anywhere. Bearing in mind I do all my own maintenance work outside the warranty period, the maintenance costs have not been significantly different between the brands, BMW parts are easier to find online due to accessibility of the BMW parts catalogue that is updated monthly and the vehicles themselves are generally more maintenance friendly once you have the right software. None of the vehicles we have owned have ever been diesels.

James

Martin J
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Our main car is the diesel Mondeo. The vast majority of Mondeos are diesel. We have an old petrol fiesta for local runs. 

We tow an average sized caravan & need the practicality of a large estate car at times. I do wonder when the time comes what on earth we are going to replace the Mondeo with?  Plan is to keep the Mondeo as long as possible & hopefully no more big bills. 

This is our forth turbo diesel estate & they make super tow cars with bags of low end torque & good economy. The current car is the first with a DPF & all the other complex bits that go with it.