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BUG? -- Multiple email notifications in my inbox


John Vine

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Over the last week or so, I've been getting multiple email notifications for responses to threads that I've contributed to.  These emails repeat themselves, and generally relate to posts I've made some weeks ago.

Is this an L7C site bug or could my webmail service be sending out repeats for some reason? 

For my pains, I use BT Yahoo webmail. 

PS: Why are "bugs" included as part of the "Test and Ideas" forum?  Do they not warrant a forum all to themselves?

JV

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Why are "bugs" included as part of the "Test and Ideas" forum?  Do they not warrant a forum all to themselves?

Nothing does. Soon Chit Chat, Tech Talk and Marketplace will be merged in order to mess up things in a Facebook-like manner.

(Warning: Sarcasm may be in use)

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  • Area Representative
It is certainly possible to trigger the notify me option by accident. I have "succeeded" in doing this when using BC on a mobile phone. To switch it off is a two stage process as you have to edit the post which gained a "notify me" option, then also edit your profile to switch off notifications.

This may or may not be directly related to your particular experiences.

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What I am seeing is repeated notifications for the same comment, several days apart. Every couple of days it sends me an identical notification for the same comment in the the same post. It is a post that I commented on so I would expect to get notified, but only once for any given comment.
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  • Support Team

Looks like a bug with the mail queue system - there's a whole backlog of notification emails queued and I guess these are getting sent a few at a time. I've reported it to our support team.

The latest security patches have caused a number of issues which we are working to get resolved.

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Thanks for following this up, Shaun.  And I'm pleased to see it's not just me!

Looks like a bug with the mail queue system - there's a whole backlog of notification emails queued and I guess these are getting sent a few at a time.

And not just "getting sent" but getting re-sent (several times, in fact).

The latest security patches have caused a number of issues...

That does rather beg the question as to whether these things are properly tested before going live?

ETA: I've yet to receive any notifications from my original post.

JV

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I'm getting the same 'New Music' thread email notification sent to me - but only that one for some reason.  Not sure if this has anything to do with the problem, but the post was edited by BBL - that was the point at which I started to get the notifications.

Shaun doesn't elaborate as to whether the security patches relate to the OS, Drupal or the mail server.  One of the problems with a big CMS application is that it is very difficult to fully test a site when there are so many modules and ways of configuring the system. 

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  • 3 weeks later...

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